FREQUENTLY ASKED QUESTIONS
Why should I create a Messika account?
Creating an account on the Messika website allows you to check your order status, view your order history online, update your details, manage your Messika newsletter subscription and take advantage of numerous benefits (invitations to Messika VIP evenings, previews of new collections, etc.).
Messika ensures that all your details are kept safe. No personal information will be shared and payment details are not stored.
I’ve lost the password for my Messika account. How can I reset it?
If you have forgotten the password you use to log in to your Messika account, please click on the “Forgotten password” link and enter the email address associated with your account.
You will then receive an automatic email to reset your password.
How can I subscribe or unsubscribe from the Messika newsletter?
To subscribe to the Messika newsletter and receive all the latest news about the Maison and its creations, click the “subscribe” button at the bottom of the homepage on our website. You can then fill out the necessary information and complete your registration by clicking “subscribe”. To unsubscribe from our newsletter, click the “subscribe” button at the bottom of the homepage on our website then enter your email address in the “unsubscribe from our newsletter” section. You will receive an email confirming you have been unsubscribed.
How do I delete or make changes to my customer account on messika.com?
You can make changes to your personal details by logging in to your Messika account. To do this, click on the small “my account” icon in the top right corner and enter your login details. If you wish to delete your Messika customer account, please contact us by telephone at: +33 1 78 42 12 32 or by email at: email@example.com.
You can contact the Messika Customer Service Department from Monday to Friday from 10 a.m. to 7 p.m. and Saturday from 10 p.m. to 5 p.m. Our Ambassadors are waiting to welcome you personally and will be delighted to help you discover the world of Messika and its products.