If you have forgotten the password you use to log in to your Messika account, please click on the “Forgotten password” link and enter the email address associated with your account.
You will then receive an automatic email to reset your password.

To subscribe to the Messika newsletter and receive all the latest news about the Maison and its creations, click the “subscribe” button at the bottom of the homepage on our website. You can then fill out the necessary information and complete your registration by clicking “subscribe”. To unsubscribe from our newsletter, click the “subscribe” button at the bottom of the homepage on our website then enter your email address in the “unsubscribe from our newsletter” section. You will receive an email confirming you have been unsubscribed.

You can make changes to your personal details by logging in to your Messika account. To do this, click on the small “my account” icon in the top right corner and enter your login details.
If you wish to delete your Messika customer account, please contact us by telephone at: +33 1 78 42 12 32 or by email at: conciergerie@messikagroup.com.

Creating an account on the Messika website allows you to update your details, manage your Messika newsletter subscription and take advantage of numerous benefits (invitations to Messika VIP evenings, previews of new collections, etc.).
Messika ensures that all your details are kept safe. No personal information will be shared.

In accordance with the French Data Protection Act of 6 January 1978, customers have the right to access, modify, rectify, oppose or delete any personal information that concerns them. No information of a personal nature provided by you is collected without your prior consent.
You will be required to submit the following information when you create a Messika account: your first and last name, address, telephone number and email address.
Your bank details will be required to finalize your order (payment card number, expiration date and security code).
Messika only shares this information with third parties involved in preparing and tracking your order (such as your bank and our secure delivery service).

In accordance with the French Data Protection Act of 6 January 1978, customers have the right to access, modify, rectify, oppose or delete any personal information that concerns them. No information of a personal nature provided by you is collected without your prior consent.
You will be required to submit the following information when you create a Messika account: your first and last name, address, telephone number and email address.

The only way to guarantee the authenticity of Messika jewelry is by purchasing it from a Messika store, one of our authorized retailers or the Messika website. When purchasing Messika jewelry, you will be given a receipt and a certificate of authenticity. Please keep these two documents safe.

All Messika jewelry is subject to the legal guarantees in force.
These guarantees do not cover the following: damage resulting from accidents and improper use or misuse of jewelry, consequences of normal wear and tear of jewelry, as well as any damage resulting from repairs or manipulation not carried out by the Messika workshop.

With proven diamond expertise, Maison Messika carefully selects each diamond for its natural beauty. In the secrecy of our workshop, each diamond – whether 0.03 carats or 10 carats – is transformed into creations as timeless as they are contemporary.
At Messika, diamonds weighing more than 0.30 carats are accompanied by a certificate provided by the Gemological Institute of America (GIA).
The unique character of each diamond is determined by four criteria, the 4Cs: Carat, Color, Clarity, Cut. Messika only selects diamonds that meet the strictest standards of these criteria.
The Kimberley Process, in force since 2002 and adopted by more than 80 countries, certifies that shipments of rough diamonds crossing an international border between two signatory countries have come from a conflict-free zone. Having signed on to this process, Messika must meet several conditions in order to certify that all diamonds are cut by legitimate sources based on written guarantees from its suppliers.

At Messika, we only use 18-carat gold with 75% pure gold. We over-grade* our 75% gold by 0.3% so our customers can be certain of its composition. We have chosen to standardise the price of our jewelry regardless of the gold colour used.
*Over-grading means that we go beyond the required fineness to be absolutely certain of the minimum guaranteed content.

As experts in diamonds, Messika is one of the few jewelry Maisons that manages the entire diamond supply chain.
In terms of mining, some of Messika’s diamonds come from its own diamond mine in Namibia, a region renowned for its diamond supply. Other mines have been discovered over the last 30 years in Russia and Canada.
As far as cutting is concerned, the main diamond cutting and polishing centers in the world are Mumbai, Antwerp, Johannesburg, New York and Tel Aviv.
Messika is also part of the Kimberley Process Certification Scheme, which ensures that all our diamonds are “conflict free”.

Customer Service is available to answer your questions via the following email address: conciergerie@messikagroup.com. You can also write to us using the “Contact us” button found at the bottom of each page on the Messika website.

If you would like to join us, please send your application to the following email address: recruitment@messikagroup.com : recruitment@messikagroup.com

Always ensure that the fastening of your necklace or bracelet is working properly.
Be sure to check the central stones regularly by gently shaking the jewelry piece. To check the pavé setting, run your finger over the stones. If you hear a slight clink or if you feel the stones moving, we recommend that you do not wear your jewelry piece and have the setting checked.
If in doubt, we recommend that you do not wear it and that you take it to a Messika boutique or to one of our authorised retailers to carry out a check.

Your Messika jewelry is precious: shocks and friction can damage it. A diamond can scratch metal or another diamond. Despite its strength, a diamond is still a stone that can break upon impact. When wearing your jewelry piece, avoid shocks and friction as much as possible.

Don't forget to remove your jewelry when:
- You wash your hands, spray perfume or if you use body lotion. It can be difficult to remove particles that get stuck in the pavé setting.
- When carrying out household tasks, such as gardening or other manual activities. Repeated contact with household detergents or aggressive substances may damage the gold.
- When doing sport, at the beach or the swimming pool. High intensity exercise can cause shocks which can then scratch the metal and damage the settings' clasps.

When not worn, jewelry must be kept in its Messika case or a soft pouch to protect it from any impact or scratches. Precious jewelry can be scratched if in contact with another jewel.
We recommend that you only ever place one piece of jewelry in a case at a time to avoid the pieces from rubbing. When returning your necklace or chain bracelet to its case, always ensure that your jewelry piece is locked to avoid a knot from forming.

To restore sparkle to your diamonds, we recommend that you gently clean it under warm water with a small, soft-bristled brush and a mild black soap. This will allow little bits of dirt and dust to be removed without damaging the jewelry piece.
If despite this cleaning, you still consider the moving diamonds on your Move jewelry piece no longer move as well as before or if your piece is dull, take it to a Messika boutique or one of our authorised retailers. According to the state of your jewelry piece, our workshop will provide either a "Shinning" service or will consider the possibility of an additional polishing and rhodium-plating treatment.

Decorative stones and organic materials, such as Ziricote wood, are all natural substances. Each is carefully selected by the Messika Maison in accordance with very strict and specific criteria.
Their porous and/or lively nature makes them fragile. They should therefore be handled with care. They can change or wear prematurely if they come into contact with salt water, perfumes and creams, sweat, soap and shampoos, and household products. Any contact with water is extremely discouraged as the jewelry pieces are crafted with wooden inlays.

All leather used when crafting our products is natural: real calfskin, alligator leather etc. The stitching is made from synthetic fibre.
Similarly to organic materials, leather is a living matter that can change if it comes into direct contact with water, perfume, soap, household products and sweat, but also if it is exposed to sudden changes in temperature or if left in the sun. With time, the leather softens and its colour may get lighter or tan.

The chord can wear prematurely if it comes into contact with water or household products for extended periods of time.
If damage occurs, we recommend that you replace the chord before it breaks, so as to avoid losing the hanging motif.

To replace your chord, we invite you to visit one of our boutique or authorized Messika retailers.

To bring the sparkle back to your jewelry:
- Spray it with a little of the cleaning solution.
- Clean your Messika jewelry using the bamboo brush, gently scrubbing the inside and between the stones. This soft bristle brush was meticulously selected by Messika to avoid scratching your jewelry.
- Then rinse your jewelry well with clear, warm water
- Wipe your piece with the cloth to remove any remaining residue.

Be careful not to use the cleaning solution on anything other than gold and diamond jewelry, as this may permanently damage your jewelry.

We advise you not to use any liquid on our Messika jewelry containing: coloured stones, wood, mother-of-pearl, leather or cord bracelets. Please note that this cleaning kit is also suitable for our titanium jewelry.

With regular cleaning, your jewelry will sparkle for longer. If, however, your jewelry shows signs of wear or scratches over time, we invite you to come and visit us at one of our boutiques where we will assess the need for a repair. We recommend taking your jewelry to one of our boutiques once a year so that we can check the stone settings and offer you a shining service.

To avoid marks and scratches, take off your diamond rings when doing sport and watch out for repetitive friction from manual activities. Creams and soaps should also be avoided. Remember to take off your jewelry in the shower or when washing your hands. Soap residue can get into the chasing and cause irritation.
To prevent any additional scratches, store your diamond ring carefully in its box. Lastly, we recommend visiting one of our Messika boutiques once a year to have your diamond ring inspected. Do not hesitate to contact our boutiques or authorised retailers for more information.

In our boutiques as well as online, Messika offers an engraving service to personalise your jewelry piece with a message, name or date. The size of the engraving and the number of characters depend on the model. Do not hesitate to contact us for more information.
Please note, a personalised jewelry piece cannot be returned.

We recommend that you visit one of our boutiques once a year so we can service your jewelry piece. We can also clean your piece, providing a boost of radiance.

Everyday use and wear and tear can mattify the surface of your jewelry piece. Polishing your jewelry piece is possible, and even recommended, to help your jewelry piece regain its original shine. However, with each polishing, a thin layer of metal is removed. This is why we recommend that you limit this to 2 to 3 times throughout the jewelry piece's lifetime.

Rhodium-plating is a technique in which a layer of rhodium (white metal from the same family as platinum) is added to the jewelry piece using electrolysis, which in turn reinforces the metal's shine. This is the final finishing touch for all jewelry in white gold.
The effectiveness of the rhodium will diminish with friction and sudden impacts. To return the shine to your jewelry piece, consider polishing or rhodium-plating.

Boasting more than 50 years of diamond expertise, the Messika Maison has a unique understanding of diamonds and carefully selects each stone for its natural beauty. The Messika Maison only selects diamonds that meet the highest standard of clarity (IF to VS), colour (D to H) and cut (Excellent to Good). Every diamond greater than 0.30 carats is accompanied by a certificate issued by the Gemological Institute of America (GIA).

Messika jewelry pieces are subject to the legal warranty in force in the country of purchase. In addition to this, the Maison guarantees its products against any manufacturing defects for a period of two years from the date of purchase. If the product is returned within this period, the Messika Maison will repair or replace the defective jewelry piece, or certain elements of the piece, for free and within a reasonable amount of time following the return of the product. Once the guarantee has expired, any repair will be charged.

In force since 2002 and signed by more than 80 countries, the Kimberley Process Certification Scheme ensures that any rough diamond crossing an international border between two signatory countries has not originated from a war zone. By adhering to this scheme, the Messika Maison certifies that all its diamonds come from legal sources, member countries and that the money from their sale does not finance military activities.

All jewelry purchased from Messika boutiques or authorised retailers comes with a warranty. Each Messika piece of jewelry has an individual serial number that guarantees its origin and authenticity.
Your warranty card confirms the authenticity of your jewelry. Only a salesperson from a Messika boutique or authorised retailer is permitted to activate your warranty by registering your purchase.

Need help choosing the size of your diamond wedding ring? Discover our ring size guide, available in the

Services

section at the bottom of the page or on each ring product page on Messika.com.

Your fingers are more swollen towards the end of the day, which is why we recommend that you take your measurements at different times of the day before choosing your ring size. If you can't decide between two sizes, we recommend that you choose the larger size. The size of your diamond wedding ring depends on your personal preferences and comfort.

We can send you a ring size guide by post. It comes with a little plastic tab, so all you have to do is slip it over your finger, slide the end into the little magnifying glass on it and read the correct size. Our concierge service is available by telephone on +33 1 78 42 12 32 or by email at conciergerie@messikagroup.com

You can also visit a Messika boutique or one of our authorised retailers for more advice and to get a more accurate idea of what it looks like in real life.

It is essential to maintain your diamond wedding ring regularly to preserve its brilliance.

Here are some tips and advice on how to look after your Messika diamond jewelry:
1. Your diamond wedding ring is a precious and delicate piece of jewelry. If you are doing physical or even manual activities, it’s best to take it off to prevent damage.
2. If your diamond wedding ring seems dull or loses its shine, we recommend cleaning it with soapy water and a soft bristle brush. If that's not enough, don't hesitate to take it to one of our Messika boutiques. Repairing it or deep cleaning it yourself could damage it.
3. If you feel that something has changed on your wedding ring, that it is catching on your clothes for example, don’t delay in bringing your jewelry back to a Messika boutique so that we can carry out a thorough examination.

Discover all our

best practices for caring for your diamond wedding ring

in our care guide.

Yes, it is possible to have a message engraved on a diamond wedding ring. You can choose to have your initials, an important date, or a short sentimental message engraved inside the wedding ring, depending on the model. Please visit a Messika boutique to find out about your engraving options.

There are several popular metal options for diamond wedding rings, each with its own benefits and aesthetic characteristics. Metals commonly used for wedding rings include white gold, yellow gold, pink gold and platinum. White gold and platinum offer an elegant, classic and timeless look. Yellow gold gives a warm, traditional and radiant aesthetic. Pink gold is a refined and glamorous choice. The choice of metal for your Messika diamond wedding ring depends on your personal preferences and style.

The main difference between an engagement ring and a wedding ring lies in what they mean and when they are worn. An engagement ring is usually given at the time of the proposal and is traditionally adorned with a diamond. It symbolises the commitment and promise to be married. A wedding ring, on the other hand, is exchanged at the wedding ceremony and symbolises union and eternal love. Diamond wedding rings, also known as wedding bands, are generally simpler and may feature diamonds set on all or part of the ring. They are often worn with the engagement ring to create a harmonious ensemble.

Choosing your diamond engagement ring depends on a number of criteria.
First of all, determine your budget so you can choose the type of diamond that meets your needs.
Next, consider your style and preferences - keeping in mind what you normally wear will help you find the diamond engagement ring that suits you best.
Also take into account the 4C criteria for diamonds: carat (weight), colour, clarity and cut, as well as the metal of the ring (white gold, yellow gold, platinum, etc.).

To help you in your search, we have prepared two dedicated guides:

- Our top tips for buying an engagement ring

- Things to consider when choosing an engagement ring

There are several diamond cuts for an engagement ring. The brilliant cut is the most common, as its round shape reflects the light of your diamond engagement ring perfectly. However, there are many other options available. At Messika, the pear cut is one of our must-haves, as it is voluptuous and flattering on the finger.

Discover

our diamond size guide

to choose your ideal engagement ring.

It's important to take good care of your diamond engagement ring. As it is a delicate and precious piece of jewelry, we advise you to avoid wearing it during strenuous physical activity or household chores. Clean your diamond ring regularly with soap and a soft bristle brush. Have your diamond ring checked in a boutique to ensure that the diamond is well set and get it polished if necessary. Store it in a safe place when not in use to avoid scratches. To find out more, discover all our best practices for looking after your diamond wedding ring in our care guide.

Yes, it is possible to have your Messika diamond engagement ring engraved. Visit one of our Messika boutiques to find out more about the engraving options for each model. You can choose a date, initials or a few words to be engraved on your Messika diamond jewelry. This will personalise your engagement ring even more.

There are two factors to consider when choosing the right diamond for your engagement ring.
- Firstly, refer to the 4Cs, the standard criteria that define the rarity of a diamond.
- Do you prefer brilliant-cut or emerald-cut diamond rings? Which shape goes best with your style?

Please consult our

guide to the 4Cs

or our

diamond size guide

to help you make your choice.

To help you choose the right size for your engagement ring, please consult our size guide, available in the

Services

section at the bottom of the page or under each product page on the Messika.com website.

Your fingers are more swollen towards the end of the day. We therefore recommend that you take your measurements at different times of the day before choosing your ring size. If you can’t decide between two sizes, choose the larger one to avoid choosing a ring size that's too tight.
If in doubt, we can also send you a ring size guide by post. All you have to do is slip it over your finger, slide the end into the little magnifying glass on it and read the correct size. For more information, please contact our concierge service by telephone on +33 1 78 42 12 32 or by email at conciergerie@messikagroup.com.

To make sure your ring fits perfectly, please visit one of our Messika boutiques to check your size before making your decision.