Move Noa Ciselé Diamond Ring in White Gold | Messika 14482-WG

For any refund, the jewelry must not have been worn and must be in its original case with the certificate of authenticity and the invoice.
Messika offers the return of any piece of jewelry free of charge. You can return your jewelry piece within: 14 days starting from the date of receipt for a refund by exercising your right of withdrawal.

To return an order, please contact our Customer Service department at the following email address: conciergerie@messikagroup.com or via the “Contact” button found at the bottom of each page on the Messika website. You can also contact us in writing via the “Contact” button by selecting the subject and explaining the nature of your request, or ask for a callback.

Exchanges are not possible, you will have to return the jewelry to us and we will then process the refund. You can then place a new order.

Our carrier will then contact you to schedule a time to pick up the package. Your order will be refunded within 14 days following receipt of the product, on the condition that your return is accepted (the jewelry must not have been worn and must be returned in its original case, accompanied by the certificate of authenticity, and without any engraving).

Like all precious jewels, a Messika creation made from gold and diamonds is delicate and must be handled with care.
Several precautionary measures will allow you to retain the beauty and brilliance of your jewelry.
- When wearing your jewelry, avoid sudden movements that could cause scratches or damage to the stone or setting.
- During storage, it should be kept in its Messika case to avoid any impact or scratches.
- It is a good idea to remove jewelry when doing household chores; repeated contact with detergents may damage the metal. You should also avoid wearing jewelry when exercising or playing sports.

To clean a stone or a diamond pavé, we recommend using dish soap and a soft toothbrush under hot water to remove dirt without damaging the jewelry.
We recommend that the setting be checked every year, or at most every two years, to ensure that the diamonds are still well fitted.