Messika Services - Advices & Care of Luxury Jewelry

Our services

Discover all the services of Maison Messika.

Deliveries and Returns

We ship to the entire Eurozone (Schengen Area). It will take 2 to 7 working days to receive your order. If engraving is requested, the delivery date will be extended by 10 days. In Paris and the surrounding suburbs, the Maison offers ‘Gants Blancs,’ a premium same-day express delivery service. On Messika’s official website, returns and exchanges are free and hassle-free: our carrier will personally collect your package at the address of your choice.

For more information, please consult our FAQ section

Messika's Serenity

Messika’s Serenity is an exclusive service offered by the Messika Maison that allows you to replace your jewelry free of charge in the event of theft. This service is valid for two years from the date of purchase for any creation bought in a participating Messika boutique in France and on the European website messika.com.

Engraving

The Messika Maison offers you the possibility of personalising your jewelry piece by engraving an inscription of your choice (up to 22 characters). Engravings are only available for certain Messika jewelry pieces, depending on technical and aesthetic constraints. Please note, a personalised jewelry piece cannot be returned.

Secure Payments

You can pay for your order on the Messika website by card (Visa, American Express, Carte Bleue, Mastercard, Eurocard), Paypal, Apple Pay or Alma. All our online payments are secured by the 3D secure system.

After-sales service - Repair request

For a repair or maintenance request, please directly contact a Messika boutique or authorised retailer. The latter will take responsibility for your jewelry piece and send it to one of our workshops.

Art of Giving

The tailor-made Messika jewelry box allows customers to enjoy a unique experience. All Messika jewelry pieces ordered online are packaged in a unique tailor-made case and box in the Maison’s colors. You can also add a small personalized love note to your order.

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E-boutique Benefits